Privacy Policy

1. About this policy

This policy explains how Scorli handles personal information provided through this website and our business contact channels. For privacy enquiries, including requests for access to or correction of personal information, contact the Scorli team at [email protected].

2. Information we collect

When you contact us, we receive the information you choose to provide, such as your name, email address, phone number, company or club details, country and message. Required form fields are identified in the form. Providing information is voluntary, but we may be unable to respond or provide the service you request without the necessary contact details.

Our hosting and embedded service providers may also process technical information, including IP addresses, browser and device details, page URLs and service logs, to deliver their services and protect against misuse.

3. How information is used

We use enquiry information to respond to questions, arrange product demonstrations, prepare quotations, discuss distribution opportunities and provide product or technical support. We may retain relevant correspondence to manage the business relationship and meet applicable record-keeping requirements. Where you separately opt in to marketing communications, you can ask to stop receiving them.

4. Service providers and sharing

Our contact form is provided by HubSpot, which processes form submissions for Scorli. Hosting, communications and support providers may process information necessary to deliver their services. Where your enquiry requires a local dealer or distributor, we may share the details necessary to help with that enquiry. Information may also be disclosed where required by applicable law.

These providers and business contacts may operate outside Hong Kong, so information may be processed in other countries. Their handling of information is also described in their own privacy policies.

5. Embedded content, external links and cookies

This website includes a HubSpot form, an embedded YouTube video and links to Google Drive resources, WhatsApp, LinkedIn and dealer websites. Embedded services may receive technical information when their content loads and may use cookies or similar technologies. Following an external link takes you to a service with its own terms and privacy practices.

You can manage cookies through your browser settings. Blocking cookies, JavaScript or third-party content may affect form and video functionality. See the privacy information published by HubSpot and Google.

6. Retention and security

Enquiry information is retained for the purposes described above and applicable legal or business record-keeping needs, rather than indefinitely for unrelated purposes. The necessary period depends on the nature of the enquiry and any ongoing customer relationship. You can contact us to ask about information held about you or to request deletion, subject to applicable requirements.

We take reasonable measures to protect information handled for these purposes. No website, email system or internet transmission can guarantee absolute security. Please do not submit passwords, payment-card details or other sensitive information through the enquiry form.

7. Access, correction and other requests

You may request access to and correction of personal information held about you. You may also ask for deletion or object to further marketing, subject to applicable law and legitimate record-keeping needs. We may need to verify your identity before fulfilling a request. Send requests to [email protected], identifying the enquiry or information concerned without sending unnecessary identity documents.

8. Updates

We may update this policy when our website or information-handling practices change. The date above identifies the most recent update.

9. Contact

Email: [email protected]
Phone: +852 9035 0475